Before submitting an ASB report to us
Unless you believe you are in immediate danger, we recommend taking these steps first:
1. Speak with your neighbour
If you feel safe to do so, MCC Housing Services encourages you to talk directly with your neighbour about your concerns. This can often prevent situations from escalating and help you reach an understanding together. In many cases, your neighbour may not be aware they are causing a problem.
When you do speak to them, make a note of the date and time of the conversation—this will be useful if you go on to make an anti-social behaviour report.
2. Contact your neighbour in writing
If you don’t feel comfortable speaking face-to-face, or you’ve already tried, consider sending a written message instead—by email, text, or letter—explaining the issues affecting your household. Again, remember they might not realise how their actions are impacting you.
You could also use one of our ‘Dear Neighbour’ template letters to raise your concerns in a clear and constructive way.
Be sure to record the date and time you sent the message and keep a copy for your records.
If you have taken these steps and still wish to make a report, you can do so here:
