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three ai generated smiley faces drawn on a blackboard by a hand holding chalk

Tenant Satisfaction Measures Results 2025/26

13/07/2026

We're pleased to share our Tenant Satisfaction Measures (TSM) results for 2025/26, and even more ple…

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Read July's Resident Newsletter

10/07/2026

Included this month: Hobin's voting begins, ASB Awareness Week and much more!

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the community saftery team group photo including ASB graphic

ASB Awareness Week: Meet the Community Safety Team

30/06/2026

Say hello to the people helping keep our communities safe.

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ASB Awareness week graphic and photo

ASB Awareness Week 2026

28/06/2026

It’s ASB Awareness Week – a great opportunity to talk about how we’re improving the way we manage an…

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nice and positive complaints graphic, a man and woman on the the phone happy with the service

Our New Complaints Resolution Officers are Making a Real Difference for Residents

18/06/2026

Our new Complaints Resolution Officers are already making a significant impact, strengthening relati…

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group picture of the yo-161 youth group and members of the resident engagement team

What a Start for YO161!

16/06/2026

We were delighted to host the very first session of YO161 (Young Opinions – 0161) at the fantastic M…

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Read June's Resident Newsletter

12/06/2026

Included this month: Our NEW Kindness Rail, Summer Fun Days, A Free 'Ready to Work' Course and much…

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a resident and housing officer chatting on a bench in the gardens of Victoria Square

Help Shape Our Resident Engagement Strategy

10/06/2026

We're developing a new Resident Engagement Strategy and Delivery Plan, and we want residents to help…

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