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Customer Feedback Form

Manchester City Council Housing Services is committed to putting you, our residents first. This means that we're always pleased to hear what you have to say about the services we provide.

By letting us know what you think - when we're doing a good job and when you think we can do better - you'll be helping to improve our services for everybody.

Our promises to you

Whenever you contact us with your feedback, good or bad, you can be assured we will:

  • Always listen to what you have to say.
  • Treat you honestly, fairly and politely.
  • Give you help and advice as quickly as we can.
  • Respect your individual needs and your right to privacy.
  • Keep you informed about what's happening.
  • Take action, where appropriate, to improve our service to you.
How did you contact us today?
Did you manage to get what you wanted from your contact today?
Was the Advisor able to answer your questions?
How much did you feel the Advisor cared about your query? (1 = not at all and 5 = a lot)