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Tenancy and rent references

Your tenancy reference

You can find your tenancy reference on your rent card or tenancy agreement.

It is made up of four letters and six numbers, with a forward-slash after the fourth number e.g. ABCD1234/56

Your rent reference number

You can find your rent reference number on your rent card.

It is 19 numbers long e.g. 0123456789012345678